Customer Support

Setting up a hosting solution is only the start. Maintaining your website or internet service to a high standard is what our customers expect of RapidHost. You will receive a reliable and responsive support service that is available to help with problems if they occur.

You'll enjoy a superior level of customer service with your technical problems, and an excellent level of general advice and assistance.

Live Support

When available, you can click the 'Live Support' button above to chat directly with one of our engineers.

Online Support Centre

Our online support centre allows you to submit a request to our technical team.

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Knowledge Base

Our comprehensive online Knowledge Base, available through the online support system, will answer many commonly encountered questions. But if you do not find the answer please let us know. We want to help you.

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Code Samples

Below are two code samples which show how to connect to FileMaker databases. One is for Microsoft's Active Server Pages (Classic ASP) and the other is for PHP.
Both assume that an ODBC DSN is configured. If you have an account with HostFileMaker, you can get your ODBC DSN by contacting the support department.

ASP Code-Sample

PHP Code-Sample